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Privacy Policy

At Nixon’s Farm Shop, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website: https://www.nixonsfarmshop.co.uk, contact us, or engage with our services online or in person.

1. Who We Are

Nixon’s Farm Shop is a family-run business offering locally sourced produce, events, and farm-based experiences. This policy applies to any personal data collected through our website, communication channels, and booking or order forms.

2. What Information We Collect

We may collect the following personal data:

  • Name

  • Email address

  • Phone number

  • Postal address (for deliveries or event bookings)

  • Order or booking details

  • Enquiry or feedback information

  • Website usage data (e.g. IP address, browser type, cookies)

We only collect data that is relevant and necessary to provide you with the best possible service.

3. How We Use Your Information

We use your data for the following purposes:

  • To respond to enquiries and customer service requests

  • To process orders, bookings, and event registrations

  • To send order confirmations and service updates

  • To manage newsletter subscriptions (with consent)

  • To improve our website and customer experience

  • To comply with legal or financial obligations

We do not sell or rent your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data using the following legal bases:

  • Consent – for optional services such as newsletters

  • Contractual necessity – to process orders or provide services

  • Legal obligation – to meet legal and financial requirements

  • Legitimate interests – to operate and improve our business and services

5. Sharing Your Information

We may share your personal data with trusted third parties when necessary to fulfil an order or booking. This may include:

  • Delivery services

  • Payment processing providers

  • Event or booking platforms

  • Regulatory or legal authorities (if required by law)

All third-party service providers are required to handle your data securely and lawfully.

6. Data Security

We take data protection seriously and use suitable technical and organisational measures to safeguard your personal information against unauthorised access, misuse, or loss.

7. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including legal, financial, or operational requirements.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for correction or deletion of your personal data

  • Withdraw consent at any time (where applicable)

  • Object to or restrict processing of your data

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us using the details provided below.

9. Cookies and Website Analytics

Our website uses cookies to enhance functionality and gather anonymous analytics about visitor behaviour. You may control or disable cookies through your browser settings. For more information, see our Cookie Policy.

10. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal data, please contact:

Nixon’s Farm Shop
Website: https://www.nixonsfarmshop.co.uk
 

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal obligations or business operations. Any updates will be posted on this page with the revised date.

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